Your data, handled with clarity.
This page explains what information Leaflyx collects, how we use it, when we share it, what choices you have, and how we protect your information across shopping, account, support, restock, and marketing experiences.
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1. Overview
Leaflyx (“Leaflyx,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, place an order, join a waitlist, request back-in-stock alerts, subscribe to emails or text messages, or otherwise interact with our services.
Because Leaflyx operates in the hemp e-commerce space, some parts of this policy also address age-gating, compliance, fraud prevention, order review, shipping restrictions, and product-related communications.
2. Information We Collect
We may collect the following categories of information:
Information you provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Account credentials
- Order details
- Back-in-stock requests
- Product reviews, messages, and support inquiries
Information collected automatically
- IP address
- Browser and device information
- Pages viewed and actions taken on the site
- Referral URLs
- Approximate location derived from IP
- Cookies and similar tracking technologies
- Performance, diagnostic, and fraud-prevention signals
3. How We Use Information
We may use personal information to:
- Provide, operate, and improve the Leaflyx website and services
- Process transactions and fulfill orders
- Send order confirmations, shipping updates, and support messages
- Manage accounts, reviews, and customer service requests
- Send marketing emails or SMS where permitted and consented to
- Provide back-in-stock or product availability alerts
- Detect, investigate, and prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our terms
- Review transactions or site activity for age-gating, compliance, or restricted shipping/risk checks
6. Hemp, Compliance, and Age-Related Notes
Leaflyx offers hemp-related products and content. We may use personal information and transaction information to support compliance-related functions such as:
- Age-gating and restricted-access experiences
- Fraud screening and order review
- Shipping eligibility and state-restriction checks
- Responding to product, testing, or COA-related inquiries
- Maintaining records needed for legitimate business or legal purposes
Availability of products may vary by jurisdiction. Nothing in this Privacy Policy is intended as a representation that any product is legal in every state or locality. Customers are responsible for understanding local laws before purchasing.
7. Email and SMS Marketing
If you sign up for marketing communications, we may send promotional emails or text messages about product launches, restocks, offers, educational content, and brand updates.
You can unsubscribe from marketing emails by using the unsubscribe link in the email. For SMS, you may opt out by following the instructions in the message, such as replying STOP where applicable.
Even if you opt out of marketing messages, we may still send transactional or service-related communications such as password resets, order confirmations, shipping updates, support replies, or important policy changes.
8. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including to:
- Maintain your account
- Complete orders and provide support
- Send requested alerts
- Meet tax, accounting, fraud-prevention, and legal obligations
- Resolve disputes and enforce agreements
Retention periods may differ depending on the type of data and legal or operational need.
9. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system is guaranteed to be 100% secure. We encourage you to use strong passwords, avoid sharing credentials, and contact us immediately if you suspect unauthorized access to your account.
10. Your Privacy Rights
Depending on where you live, you may have rights such as the right to:
- Know whether we process your personal information
- Access or obtain a copy of certain personal information
- Request correction of inaccuracies
- Request deletion of certain personal information
- Opt out of certain processing, such as targeted advertising or certain data-sharing activities
- Appeal a denied privacy request where applicable
11. Children’s Privacy
Leaflyx is not intended for children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us personal information, contact us and we will take appropriate steps to review and delete the data if required.
12. Third-Party Links and Services
Our website may link to third-party websites, payment pages, lab/COA documents, social platforms, or external services. We are not responsible for the privacy, security, or content practices of third parties.
Please review their privacy policies before providing information to them.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. If changes are material, we may provide additional notice where appropriate.
14. Contact Us
If you have questions about this Privacy Policy, contact us at:
Leaflyx
Support: support@leaflyx.co